Category Archives: Telemarketing

Must have technologies to provide amazing call centre services

20 Must Have Technologies to Provide Amazing Call Centre Services

Offering outstanding customer service is an integral part of call centres, regardless of whether they are focused on inbound calls, outbound calls, chats, or social media communications. Technologies can serve the various needs of the organization and can play an integral part in the performance of the call centres. We

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Advantages of Call Center Outsourcing

Top 12 Advantages of Call Center Outsourcing

Setting up an in-house call center requires significant investment, several fixed and varied costs, and a dedicated workforce. This involvement in different spheres of the operation can distract your focus from core business activities. As a result, an increasing number of companies have realized that keeping these operations in-house is

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Improve Your Call Centre Monitoring Practices

Top 8 Ways to Improve Your Call Centre Monitoring Practices

Do you have a large team under you? As a call centre manager are you wondering how to improvise your call centre monitoring? This article will give you some ideas to help you improve your monitoring practices. Call centre monitoring is one of the innovative measures that call centres can

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Telemarketing Fuels Personalized Marketing

How Telemarketing Fuels Personalized Marketing

Technology has given marketers so many ways to reach out to their target market. From social media to emailing list each marketer must use a mix of channels to succeed. Telemarketing is however a personalized channel anyone can use. In fact, it is second only to face-to-face direct marketing. Should

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Call Monitoring and Call Scoring

15 Advantages of Call Monitoring and Call Scoring

Call center managers are excessively using call monitoring and call scoring tools to improve the efficiency of their quality control processes. The use of these techniques helps extract qualitative as well as quantitative data that is vital for optimizing call center practices.Call monitoring is extremely helpful and effective at ensuring

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Create a Telemarketing Campaign for B2B Lead Generation

How to Create a Telemarketing Campaign for B2B Lead Generation

Businesses are extensively investing their time and effort in developing social media marketing campaigns. In fact, embracing the traditional marketing methods may now seem retroactive. However, telemarketing is still a reliable means of connecting with potential buyers and developing a personal relationship with them. While social media may have emerged

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B2B Telemarketing – A Best Way to Connect With Your Target Audience

Nowadays, so many tactics are used for marketing. Often companies get confused which way they should market their products. Every company is trying their hands on digital marketing as it offers highly effective and targeted campaigns. In the B2B industry, telemarketing has proven to be an effective way to directly

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Increase Your Brand's Reach and ROI with B2B Telemarketing

How to Increase Your Brand’s Reach and ROI with B2B Telemarketing

Telemarketing is an effective ingredient for any integrated lead nurturing campaign. It is flexible and the outcomes rapidly improve financial ROI. The truth about telemarketing is that it does not have to necessarily focus on sales. It can be executed for surveys, webinars, event invitations, and follow-up efforts. Such activity

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Make Sales Calls that Count

How to Make Sales Calls that Count

Everyone knows that sales is the fuel for every business. It is unanimously agreed that sales is one of the most difficult and dreadful task that every business face. As the pressure on the sales is always greater, managers look for smarter ways to develop sales leads with less number

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