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Convert Leads into Sales Opportunities

How to Convert Leads into Sales Opportunities

Lead generation is an important part of the sales process. However, not all leads are created equal. Some leads are more likely to convert than others. In sales jargon leads that are likely to convert are called 'hot leads'. The probability of conversion of a lead depends on many factors.

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chatbots can make a difference in customer service

How Chatbots Can Make a Difference in Customer Service

Chatbots have emerged as a recent trend. They are being abundantly used with Facebook Messenger and mobile messaging platforms. But what is it that has led to this sudden buzz? Why are chatbots becoming increasingly popular? Chatbots serve as an efficient technology for sending automated messages and receiving customer messages.

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Small Businesses can Take Advantage of Call Center Services

How Small Businesses can Take Advantage of Call Center Services

Any business organization needs a business idea, working capital, infrastructure, and logistics. However, with the increasing competition in today’s market where each brand is trying to snatch its competitor’s share, it is important to relook at the list of business essentials and analyze whether they are enough or is there

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